It all started with a man and his truck…

With only a truck and a name, Kim Arnold first began service work in 1977. Arnold’s company, Preferred, quickly grew and soon Kim started hauling and setting-up homes.

Arnold’s next project became selling pre-owned and repossessed homes in the area. One man’s hard work and dedication over the years is why Preferred Homes Grand Rapids is fortunate. Kim Arnold and his crew members take pride in high standards and ethical business practices.

Preferred Homes strives for excellence when matching you to your dream home. The relationship drives Preferred Homes to rely on customers being completely satisfied with every step of the process.

Kim Arnold Started Preferred Homes Grand Rapids with a truck and a plan.

Our Team

Preferred Homes Grand Rapids is a close-knit family business. Meet the members of our family!

Kim Arnold, Owner

Kim started servicing and working on homes in the 70’s before founding Preferred in 1977.  A great man with a big heart and strong faith, he brings his Christian beliefs into his business practices to run an honest, dependable company.

Mary Thompson, Office Manager/Purchasing/Service

Preferred Homes has been lucky enough to have Mary running the office for over 20 years!  She knows the ins and outs of this industry and is passionate about providing outstanding customer service.

Rose Graham, Sales

As Kim’s daughter, Rose was pretty much born into the family business, though she officially joined Preferred in 2006. As a caring, compassionate and fun sales person, Rose puts the needs of her customers first. She loves helping people find the perfect home for their family.

Tim Barber, Sales

Tim brings over 20 years of sales, finance, and site prep experience to Preferred Homes Grand Rapids since joining in 2013. Tim’s abundance of knowledge and experience in the construction of manufactured and modular homes is a great asset to our sales team.

Matt Carpenter, Sales

Matt is the newest member of our team and joined us in 2015.  Manufactured or modular, he has the knowledge to help make your home buying process as simple as it can get!

Chris Gould, Driver/Service/Contractor… What doesn’t he do?

He can do it all! With a background in site construction and carpentry, and experience hauling and setting manufactured homes, Chris is an asset to making sure that every experience will be a “Preferred” experience.

Sheri Campbell, Accounting/Transporting & Set-up

Preferred Homes welcomed Sheri to the family in 2005, and we are so happy to have her. With seven years of industry experience already under her belt, Sheri’s detailed-oriented nature ensures that our moves and set-ups run as smoothly as possible.

John Carr, Service Technician

Going on 15 years at Preferred, John has over 20 years experience serving manufactured homes. His friendliness, HUGE knowledge base, and ingenuity make him the perfect man for our service jobs.

My wife and I purchased a home from Preferred to place on land. The experience was fantastic and the home is beautiful. Everyone from the Sales person, Rose, and the other office girls, Mary & Sherri, through the Set-up, Service, Drywall crews and the owner went above and beyond in every area! I would HIGHLY recommend Preferred to everyone I know and if we ever planned to move again we would order from Preferred and do it over again.
John
Matt, Rose and the staff at Preferred Mobile Homes do an excellent job getting back to me when I contact them about our mutual clients. Their service is always top notch and professional. I would recommend Preferred Mobile Homes to everyone I know. Great job team!
Nick
We are currently in the process of having our new home finished with Preferred Homes. It has been delivered and the outside has been put together and finished. We are still in the process of having the inside done. So far we are really happy with Preferred and all the crews that they have had do work for us. We would recommend purchasing from them. The sales (Rose) was very helpful in dealing with the factory and us. We did a custom floor plan and they were very accommodating with the living arrangement we were looking for.
Maxine
Totally amazing staff!!!! Homes were staged JUST LIKE HOME!!! Never seen anything other mobile home store like it!!!! Amazing place. Would definitely recommend. Thank you especially to Rose for your knowledgeable help!!!!!
Kelly
We absolutely love our home. We had a thunderstorm a couple of weeks ago and our dog is big time afraid and shakes, well we couldn't even hear the thunder in our house!!!!! I could not believe it. Built very solid.
Julie
I have personally know Kim Arnold since the late 70's. You are not going to find a more honest person to deal with or to buy a home from. My family has been in the manufactured home business since 1961. We have always referred people to Preferred if and when they need something we can't help them with. They have hauled dozens of homes for us over the last 40 years. Always with a handshake and a smile. If your looking for a new manufactured home, go see Rose, Mary or Kim. Tell them Bill sent you..
Bill
We currently are going thru the process with them and it has been awesome. Really good customer service...right before we closed on the house I ended up going into labor and had a baby. They sent flowers and a teddy bear to the house we are currently living in. Extremely thoughtful!!!! Has gone above and beyond would extremely recommend them. Even some bumps in the road we have hit they always make it right...awesome people!
Abby
We just toured homes and signed papers for purchase of one yesterday! Tim was so helpful, and didn’t try to push us to purchase. He was very knowledgeable about the homes we viewed, and I’m looking forward to working with the rest of their staff in completing our journey in purchasing our new home!
Candace
Rosie, Mary & Sheri were all so amazing! Thanks for getting us into our dream home!
A Satisfied Customer
Your office staff was very helpful. The set-up crew was very careful and conscientious to detail. Thank you for helping us get a beautiful home! It was a pleasure working with you all!
Lori
The office personnel was very helpful and friendly. Thank you for the courteous service.
Norman
Your office staff was so supportive and accommodating. Pass on the same caring service to someone else like you did to us!
Kim
Thank you all for your help! The delivery crew did a great job and were so nice. We will be back in the future if we do this again!
Rachel